IT Support Specialist - Hardware & Software Troubleshooting

Join Berca Hardayaperkasa as an IT Support Specialist in Jakarta Raya and play a pivotal role in maintaining our IT infrastructure. We are seeking a skilled professional with hands-on experience in hardware and software troubleshooting, system installation, and ensuring the smooth operation of our IT systems. This is a unique opportunity to work in a dynamic environment and contribute to the growth of our company.

As an IT Support Specialist at Berca Hardayaperkasa, you will be responsible for providing technical support to our employees, ensuring that our IT systems are up and running smoothly. You will work closely with our IT team to troubleshoot hardware and software issues, install and configure new systems, and provide training to our employees on the use of our IT systems.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees, including troubleshooting hardware and software issues.
• Install, configure, and maintain IT systems and equipment.
• Monitor and maintain the performance of our IT infrastructure.
• Ensure the security and integrity of our IT systems.
• Provide training to employees on the use of our IT systems.
• Stay up-to-date with the latest developments in IT technology.
• Document all IT-related activities and issues.
• Work closely with the IT team to ensure the smooth operation of our IT systems.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in hardware and software troubleshooting.
• Proficient in using IT support tools such as ServiceNow, Jira, and Confluence.
• Familiarity with Windows and Linux operating systems.
• Knowledge of network protocols and security measures.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.

🛠️ Keahlian

Lowongan Terkait