Outlet Supervisor - Authentic Padang Restaurant in Samarinda

Join PT Makan Padang Pakai Tangan as an Outlet Supervisor in our vibrant Payakumbuah Samarinda restaurant and lead a team dedicated to delivering an authentic Padang dining experience. This is your opportunity to shape exceptional customer service and ensure our guests enjoy the rich flavors of Padang cuisine. In this role, you'll oversee daily operations, train staff, and maintain high standards of quality and hygiene. With a growing presence in Samarinda, we're looking for a dynamic leader to help us continue our success story.

As an Outlet Supervisor, you'll be the heart of our restaurant, managing everything from inventory to staff schedules. You'll work closely with our head chef to ensure our menu is executed perfectly, and you'll handle customer complaints and feedback to maintain our reputation for excellence. This is a hands-on role where you'll need to be organized, detail-oriented, and passionate about food and service.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations and ensure smooth running of the outlet
• Manage and train staff to maintain high standards of service and hygiene
• Handle inventory management and ordering to ensure optimal stock levels
• Monitor food quality and safety, ensuring compliance with health and safety regulations
• Resolve customer complaints and maintain high customer satisfaction ratings
• Work closely with the head chef to ensure consistent menu execution
• Prepare and present daily, weekly, and monthly reports to management
• Participate in staff meetings and training sessions to maintain team morale and productivity

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory or management role in the food and beverage industry
• Proven ability to lead and motivate a team
• Strong knowledge of food safety and hygiene regulations
• Excellent communication and interpersonal skills
• Familiarity with inventory management software such as SAP or Oracle
• Ability to work under pressure and meet tight deadlines
• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Certification in Food Safety and Hygiene (SNACK GP, HACCP, or similar) is a plus

🛠️ Keahlian

Lowongan Terkait